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Greater than 40,000 customers have logged complaints to this point on Downdetector, which tracks issues with platforms, indicating they had been having points with the Spotify app and web site, in response to Selection.
The outage has affected customers in a number of nations, together with the UK, US, Canada, Brazil, Mexico, Italy, Sweden and Germany.
The official Spotify Standing account on X indicated that the corporate is conscious of the issues.
“We’re conscious of the outage and dealing to resolve it as quickly as potential. The experiences of this being a safety hack are false,” the replace added.
We’re conscious of the outage and dealing to resolve it as quickly as potential. The experiences of this being a safety hack are false.
— Spotify Standing (@SpotifyStatus) April 16, 2025
Some Spotify customers who tried to entry the positioning noticed a 502 HTTP error message that stated: “Server Error. The server encountered a short lived error and couldn’t full your request. Please strive once more in 30 seconds.”
Others encountered a 504 HTTP error that stated: “This web page isn’t working. open.spotify.com took too lengthy to reply,” in addition to one which stated “upstream request timeout.” Within the Spotify app for each cellular and desktop, the search perform was not working and makes an attempt to play again music and podcasts had been unsuccessful.
Many customers took to X to specific their frustration. “Spotify down omggggg I can’t do that,” one wrote, whereas one other added: “Spotify is down and I’m nonetheless at work.”
Spotify down omggggg I can’t do that pic.twitter.com/PQxQAkMaHn
— HOOD VOGUE is uninterested in poverty (@keyon) April 16, 2025
Spotify is down and I’m nonetheless at work pic.twitter.com/DQ2vqOZu8t
— 💜 (@thefutxre) April 16, 2025
Spotify is down and the ideas are getting in pic.twitter.com/iksEgapaJI
— Gracie (@graciem19999) April 16, 2025
Everybody operating to Twitter/X to see if Spotify is down. pic.twitter.com/Vv78ab3w39
— Recent ☆ (@AyoFreshhh) April 16, 2025
spotify is down pic.twitter.com/cHHcIhoD51
— music struggles (@musicstruggles1) April 16, 2025
reopening spotify each 5 minutes simply to be dissatisfied once more pic.twitter.com/mF0bqO4l0u
— 𝘤𝘩𝘭𝘰 .ᐟ (@nyannchlo) April 16, 2025
my spotify is down????!!! pic.twitter.com/3ZFJ1dWHag
— ju jackman 🕸️🕷️ (@timmy2checks) April 16, 2025
Following the outage, Spotify have since posted a brand new replace saying: “All clear – thanks to your endurance. Get in contact with @SpotifyCares if you happen to nonetheless need assistance.”
All clear – thanks to your endurance. Get in contact with @SpotifyCares if you happen to nonetheless need assistance.
— Spotify Standing (@SpotifyStatus) April 16, 2025
In the meantime, the streamer lately claimed it had paid out $10bn (£7.7bn) in royalties in 2024, the most important payout to the music trade in a single 12 months.
The streaming service stated 1,500 artists earned over $1million (£755,295) in royalties, marking a 10-fold enhance in its yearly payout determine from 2024, the place $1billion (£755.2million) was given total.
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